Frequently asked questions
Everything you need to know about travel eSIMs.
An eSIM is a digital SIM card built into your phone. Instead of inserting a plastic card, you scan a QR code and your data plan is installed in seconds.
Most recent iPhones, Google Pixel and Samsung Galaxy phones support eSIM. Your phone must also be carrier-unlocked. Check our device compatibility page before you buy.
Install it before your trip while you have Wi-Fi. For most plans the validity only starts when the eSIM connects to a network at your destination.
Yes. Your physical SIM stays in your phone for calls and SMS, while the eSIM is used for mobile data. Remember to turn off data roaming on your main line.
You can check your remaining data in your account at any time and buy another plan in a couple of taps. We also e-mail you when you are running low.